Wishes, advice and service problems
Develop requests, wishes and advice through a focused vocabulary itinerary.
Core vocabulary
This word bank covers requests, wishes, customer service. Learn nouns with their articles and learn verbs inside complete phrases.
- Vorrei cambiare la data della prenotazione.· I would like to change the date of the booking.
- Potrebbe verificare se c’è un’altra camera?· Could you check whether there is another room?
- Mi dispiace, ma dovremmo applicare una penale.· I am sorry, but we would have to apply a charge.
- Non sarebbe possibile fare un’eccezione?· Would it not be possible to make an exception?
Collocations and useful chunks
Group the language by meaning and use. Retrieve the Italian before you reveal the English, then use each item in one new sentence.
- Al suo posto, invierei i documenti oggi stesso.· In your place, I would send the documents today.
- Le consiglierei di spiegare il problema per iscritto.· I would advise you to explain the problem in writing.
- Potremmo offrirle un credito per un soggiorno futuro.· We could offer you credit for a future stay.
- Accetterei questa soluzione, purché riceva una conferma.· I would accept this solution, provided that I receive confirmation.